Privacy policy of the Swiss Hardcore Store
Ltd.
Area of application
The following terms and conditions apply to all sales
deliveries and services of Swiss Hardcore Store GmbH. By executing
of an order from our product range, these are deemed to be accepted and
accepted. General terms and conditions of purchase of the buyer are hereby
are hereby contradicted. If, for any reason, any point of the General Terms and
General Terms and Conditions is invalid, the validity of the remaining points shall remain unaffected.
shall remain unaffected. Amendments and supplements to these General Terms and Conditions must be expressly
written form and are only effective if Swiss Hardcore Store GmbH agrees them in writing with the customer.
agreed in writing with the customer.
Offers
and prices
All offers in the online store
represent a non-binding offer to the customer. By executing a
order, the customer submits a binding offer to conclude a contract.
purchase contract. When you place an order, we will send you an email,
confirming that we have received your order and the details of your order.
(order confirmation). This confirmation does not constitute acceptance of your
offer. The purchase contract is only concluded upon delivery of the ordered goods.
come about. The prices listed are deemed to be accepted prices upon submission of the
Order. Subsequent price changes and deviations during the
Execution of orders that occur after the order has been completed cannot be
be taken into account. The details of the offers such as size, dimensions and
Weights are for guidance only and are therefore not guarantees of
Properties.
Swiss Hardcore Store GmbH reserves the right to change
cancel orders placed at any time and to reimburse the customer for the costs already incurred.
to reimburse any advance payments made immediately. An obligation to deliver the
goods therefore does not exist at any time. All sales to end customers are not
authorized for commercial resale and therefore prohibited. This also applies
for vouchers. Vouchers are not transferable.
All prices are exclusive of VAT, as
the company Swiss Hardcore Store GmbH is currently not yet subject to VAT. From
In 2024, all prices offered will be inclusive of VAT,
Payment,
Delivery and shipping
Payment can only be made in advance or via the
Instant payment methods. We also offer collection by cash in our
Company to. Address:
Swiss Hardcore Store GmbH, Hauptstrasse 32, 9464 Lienz
The following means of payment are available to the customer
Disposal:
For advance payment (please always state the order number as the
reference/payment purpose with the payment):
1. Bank transfer
2. E-Banking
3. Deposit on
Post office counter (Attention: We do not send a payment slip, therefore
please fill out a payment slip yourself at the post office counter).
Please note: The invoice amount must be paid in advance within 10
days after placing the order. In the event of non-payment within this
period, Swiss Hardcore Store GmbH reserves the right to cancel the order.
cancel.
Swiss Hardcore Store GmbH only delivers articles in Switzerland and not
abroad.
For immediate payment:
1. E-finance and Postfinance
(Please note: only for Postfinance customers with a Postfinance Card)
2. Credit card payment (Attention:
Only with VISA or MasterCard - All other credit cards can be used via the
Payment method
3. Twint (Attention: Twint must be
be installed on the smartphone)
The articles from Swiss Hardcore Store GmbH are generally available on
In stock and available for immediate delivery. For orders of several items, Swiss
Hardcore Store GmbH always endeavors to deliver them completely. Should a
If an item is exceptionally not available or sold out, it will be
sent to the customer immediately after receipt by the supplier. In this
In this case, there is no right to cancel the order or claim damages. The
Customer therefore agrees to accept partial deliveries at any time.
Uninsured shipping is a standard option for the customer.
free of charge.
Binding information on delivery times is provided for both
types of shipment. When shipping, the risk of damage to the goods
or in case of loss of the complete shipment during transportation to the buyer
as soon as the shipment has been handed over to the shipping service provider.
Orders for which an incorrect delivery address was provided by the customer
and which for this reason do not reach the customer, are no longer
can be found and/or can no longer be sent to us by the shipping service provider.
The buyer is still responsible for any goods that are returned due to his own fault,
must be paid in full. The same applies to orders that are sent by letter
be dispatched. Cancellation of the order due to non-receipt of the
goods is excluded in these cases.
All orders that are in stock will be shipped after
Receipt of payment either by A Mail letter/box (small orders or
individual items up to 250 grams and/or up to 5 cm in height) or as a parcel (larger
and heavier orders over 250 grams and/or 5 cm in height) through a
sent to the customer by our shipping service provider. Price always remains 8 Fr.
per shipment
Shipments are usually delivered on the next working day
(Attention: No Saturday delivery for parcels). A guarantee for the
Delivery on the next working day is excluded for a delivery.
Delayed arrival of the
goods for any reason whatsoever does not entitle the customer to deduct from the invoice and is
no basis for a claim for compensation.
Return and exchange
Due to displeasure or
wrong order:
You can return all items purchased from us within 5 days.
after shipping the goods for a return in our online center
request.
Send returns to: Swiss
Hardcore Store GmbH, Hauptstrasse 32, 9464 Lienz. In advance, however, an e-mail
be created to melanie@swisshardcorestore.com
for the clarification of the new articles.
The condition is that the goods
is in its original packaging, unused and undamaged. Your
The return request will be checked by us in the first step after receipt of the goods. A
Returns without a response from us will be rejected. Should we respond to a
return shipment, the return costs, the obligation to provide evidence by means of a
tracking number and the shipping risk to our returns department in any case
to be borne by the buyer.
Important: In the
We will only issue a voucher in the above cases. A
Refund of the purchase price is excluded.
Soiled items are generally excluded from return,
used or damaged items, custom-made products for a case
Printing, special orders in larger quantities on customer request,
In the event of a complaint:
If you experience any of the following problems after receiving the shipment
(transport damage, non-receipt, incorrect delivery, technical or optical defects)
Defect in use) with one or more products from your order
you can request a solution here on our website:
Bustravel travel conditions
1.1
All participants must be at least 18 years old
of age. Exceptions only for events with an entry age of 16. In this case
a declaration of consent from the participant's parents or guardian must be submitted in advance.
must be submitted in advance. Without this, the ride is not permitted. If the
documents are not submitted on time, the money will not be refunded.
refunded.
1.2
You can register via our website www.swisshardcorestore.com
1.3
The respective prices on the website apply www.swisshardcorestore.com The
prices are always car trip incl. entrance ticket Regular or VIP what is offered
is offered.
1.4
By registering, the participant undertakes
to pay the price stipulated for the event in question.
event. For payment of the ticket, the customer will receive a confirmation after receipt of payment.
confirmation
1.5
Withdrawal from the contract for whatever reason
is not permitted. The right is reserved to any price reductions by
Swiss Hardcore Store GmbH for reasons of goodwill.
1.6
The registered participants who do not make payments
on time will receive a reminder by registered mail which will be charged with
20 Fr. will be charged. If the amount is not paid despite the reminder
the participant must also pay the additional collection costs.
must pay the additional collection costs.
1.7
The participant agrees to provide the organizer with any data
agree to communicate this to the organizer upon request.
1.8
Swiss Hardcore Store GmbH expressly reserves the right to cancel
expressly reserves the right to cancel the event in the event of insufficient
cancel the event. In this case, all participants will receive a full
paid event price will be refunded in full.
1.9
Departure times and travel information will be sent 7 days before the
event by email or Whats Up.
1.10
If the organizer postpones the event booked with us
the trip remains valid for the new event date, even with Swiss Hardcore Store.
event date. Cancellation is not permitted in this case because part of the services
services have already been provided and the complete service can still be provided.
can still be provided. The tickets, accommodation and other services will be
made for each participant directly after booking, or paid for
and are owed directly from the time of booking. For this reason, it is not possible to cancel
be canceled free of charge. It is possible to transfer the trip to another person.
The person must register with us and assume full responsibility.
Possible price reductions by Swiss Hardcore Store Gmbh remain reserved
1.11
For trips that last several days, it always depends
depends on the booked package whether this is with hotel or campsite etc. This
is stated in the respective product which is booked on the website
Bustravel behavior in the car / drugs
1.1
The participants themselves are responsible for
to be in possession of a valid identity card or passport. The
The consequences of not having the appropriate travel documents are the
participant himself. Swiss Hardcore Store GmbH declines all liability.
1.2
The car departure times communicated by Swiss Hardcore Store
Car departure times are absolutely binding. There is a maximum waiting time
of 15 minutes. Anyone who is not at the departure point by this time at the latest
departure point by this time at the latest is not entitled to any compensation. Travel costs to the
to their place of residence must then also be paid by the participant. If there is a delay
the participant is delayed at the agreed departure point, the accompanying
bus attendant must be informed accordingly
1.3
Smoking and drugs are strictly prohibited in the car. For
Swiss Hardcore Store accepts no liability for any repeat offenses.
1.4
For participants under the age of 18, there is a
alcoholic beverages and spirits are prohibited throughout the event, including the car ride.
water. The organizer accepts no liability for any violations in this regard.
any liability in this respect.
1.5
For any damage to the car and other third-party
property of third parties, the respective responsible participant is personally liable.
1.6
Private items can be left in the car during the event.
during the event. However, Swiss Hardcore Store accepts no liability whatsoever for
lost items.
1.7
Rioting participants who do not adhere to the above
rules will be excluded from the car ride on the spot.
will be excluded. Swiss Hardcore Store accepts no liability in such cases.
in such cases.
Liability
1.1 Swiss Hardcore
Store GmbH disclaims any liability for accidents, theft, damage to property
and the like, which do not fall within our area of responsibility. For the
behavior on the car ride and at the event, each participant is personally
personally responsible. Insurance is the responsibility of the participants.
Warranty
1 month after the sale of the goods.
The warranty period begins with the dispatch of the goods to the customer. The customer
is obliged to report any defects immediately upon receipt of the goods 2 days after receipt.
and to report the instructions and procedures for an exchange
to be complied with.
Transport damage must also be reported within 2 days
Claims to cancel the contract or reduce the purchase price
are excluded if a replacement delivery is possible.
The defective goods, regardless of size and weight, must be returned by the buyer to
be returned to our returns department. The costs and the shipping risk
for the return shipment shall be borne by the buyer. Through a replacement delivery or
Replacement under warranty will not result in any new
Warranty periods generated.
Excluded from the warranty are Blows, impacts, falls, collision,
Pressure, incorrect washing, heat and sun exposure, cold, liquids,
Dirt, dust, grime, mud and damage caused by self-repair attempts by the
Customers.
Insignificant deviations from warranted characteristics of the goods
do not allow any warranty rights.
Warranty claims against Swiss Hardcore Store GmbH are only available to the
direct purchaser and are therefore not assignable.
The safety of the user is
first and foremost
The Swiss Hardcore Store GmbH
respects the privacy of users of the website and the online store.
These data protection provisions form the basis for the processing of the
personal data and provide information on the type of user data collected by
the Swiss Hardcore Store GmbH and how the Swiss Hardcore Store
GmbH uses this data. Swiss Hardcore Store GmbH complies with the applicable
data protection rights and processes the personal data solely for the purposes,
for which the data was transmitted.
These data protection provisions are adapted, supplemented
adapted, supplemented or amended from time to time. With each new call or visit to the
website, the current, retrievable version applies.
Type of data collected
When you visit the website of Swiss Hardcore Store GmbH, statistical data is
visitor data is collected about which parts of the website are used by the respective
users visit particularly frequently. Here, for example, data regarding
of the browser, operating system, weblogs and other data used by the user.
connection data, regardless of whether their collection is required for
is necessary for our or other purposes. In this context it is
Sometimes it is necessary to use so-called cookies. These collected
Data do not contain any personal references or are sufficiently anonymized to prevent
to be able to draw conclusions about your person.
The Swiss Hardcore Store GmbH does not automatically collect
personal data of the user, such as name, address, telephone number, etc.
or e-mail address. An exception to this is information that the user
voluntarily transmitted to Swiss Hardcore Store GmbH by
website forms or contact Swiss Hardcore Store GmbH at
otherwise via the website.
Use of cookies
In order to continuously improve the website for users, Swiss
Hardcore Store GmbH uses cookies. Cookies are small
Software information that is transmitted by browsers (e.g. Internet Explorer or Mozilla
Firefox) are stored on the user's computer hard disk in order to save the
use of the website (e.g. language selection, shopping cart, etc.). These
Cookies are completely anonymized and do not contain any personal data. To
At no time will spy software be installed or used to access the
computer to access stored data and information.
Most browsers accept such cookies automatically, but
browsers can be configured in such a way that they do not accept or reject cookies.
save. For details, please refer to the operating instructions or the
help function of the browser.
Use of the data
The anonymized data that is collected when swisshardcoresdtore.ch is accessed via
Cookies can be stored for analysis purposes, for the optimization of the
website and for measuring performance. The Swiss
Hardcore Store GmbH may use the following third-party providers, some of which
have their own data protection regulations, to which Swiss Hardcore Store GmbH
has no influence:
- Google Analytics
- Google Adwords
- Facebook
- Instagram
- Twitter
Data that users provide voluntarily as users of the website
may be transmitted by Swiss Hardcore Store GmbH for the purpose of improving
of the website and the individual support of users.
This includes, among other things, the sending of information, offers or the
Notification with reference to the product range or services.
Social media content
Swiss Hardcore Store GmbH may use social media plugins on its website,
e.g. from Facebook, Google+ or Twitter. These platforms have
own data protection regulations to which Swiss Hardcore Store GmbH has no influence.
influence.
If the user does not wish any of these plugins to be loaded, the
recommended to log out of the corresponding social media service. The
Furthermore, various browsers can be set up in this way or with add-ons (e.g.
Facebook blocker) so that the social media plugins are not loaded.
become.
Disclosure of your data
Swiss Hardcore Store GmbH and any subsidiaries and branch companies
within the Group may disclose personal data in accordance with these
data protection regulations. In addition, the personal data will be
Do not disclose data to third parties.
An exception to this is if the user agrees to the transfer of the data to
Companies that are not affiliated with Swiss Hardcore Store GmbH,
or if SSwiss Hardcore Store GmbH has consented to this by law,
is obligated by the authorities or courts. Furthermore, if service providers,
which theSwiss Hardcore Store GmbH in the data processing, the administration
the website or in any other way and in the provision of the services requested by the user.
products and services requested.
These third parties are obliged to provide the same level of security and
data protection, such as Swiss Hardcore Store GmbH.
Data security
Unfortunately, the transmission of data via the Internet is not absolutely secure.
Swiss Hardcore Store GmbH works together with service providers and
Internet service providers who have implemented appropriate technical and organizational
take security precautions to protect the personal data of users.
protect. However, Swiss Hardcore Store GmbH cannot provide any guarantee for the
security of the data transmitted by the user. Every data transmission
is therefore at your own risk.
Your information and
revocation rights
Of course, every user is free to inform Swiss Hardcore Store GmbH
at any time - for example in an e-mail - that the
personal data will not be used to contact you in the future
should. Participation in the special services of the Swiss Hardcore Store
GmbH, such as the newsletter service, can be revoked at any time.
Final provisions
Should individual provisions or parts of these data protection provisions
prove to be null and void or ineffective, this shall not affect the validity of the
Data protection provisions are not otherwise affected.
Place of jurisdiction
In the event of a dispute, the competent regional court in Altstätten has jurisdiction.
Applicable law is Swiss
Law
Swiss Hardcore Store GmbH
Hauptstrasse
32
CH-9464 Lienz SG
Tel.
+41 79 291 11 46
info@swisshardcorestore.com
Authorized representative
Managing Director: Oliver Vetsch
CHE-359.595.098